Shipping Policy for Tree of Life

Welcome to Tree of Life! We’re committed to ensuring your herbal products reach you in a timely and secure manner. Please review our shipping policy below for details on delivery times, costs, and other essential information.

1. Processing Time

• Orders are processed Monday through Friday, excluding holidays.

• All orders are typically processed within 1-3 business days. However, during peak times, processing may take up to 5 business days.

2. Shipping Rates and Delivery Times

• Standard Shipping (3-7 business days): Rates calculated at checkout based on order weight and destination.

• Expedited Shipping (2-3 business days): Available for an additional fee, calculated at checkout.

• International Shipping: Currently, we only ship within the United States. Stay tuned as we work to expand our reach!

3. Order Tracking

• Once your order is shipped, you will receive an email with tracking information to keep you updated on your delivery’s progress.

4. Shipping Restrictions

• Some items, such as liquids or herbs with specific handling requirements, may be restricted in certain areas. We reserve the right to adjust or cancel orders based on shipping regulations.

5. Undeliverable Packages

• In cases where a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Please ensure that the shipping address provided is complete and accurate.

6. Shipping Delays

• While we strive to deliver within the estimated timeframes, external factors such as weather or carrier delays may impact your delivery. If you experience delays, please reach out to us for assistance.

7. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide replacement options if necessary.

Thank you for choosing Tree of Life for your wellness journey! For any questions or concerns, please reach out to our support team at [contact email or phone number].